Do you sell my email address or send me spam?
Kitty Show does not believe in or endorse SPAM
We do not use SPAM to advertise, merchandize, sell or promote any products.
We do not sell, trade, give or release your email address to anyone.
Your email address is considered confidential information by Kitty Show.
We now use PayPal for our merchant transactions
and have been advised by PayPal that they follow the same practice.
Likewise, we or PayPal will NEVER ask for personal or credit card info via an email.
There have been spammers that try to fool people by
appearing to be from legitimate websites, but in reality are from
a fake site. Usually one can tell by looking in the info bar on the browser
bottom as you pass the cursor over the links asking for info or reffering to a site.
If address shown does not natch the real sites address,
or part of the real address has other names mixed in, it is probally a fake.
Be safe.. Never click on a link within an email, instead always go
directly to the site you want by entering their primary address via your browser.
What happens if my DVD is defective?
Simple.. We will replace the broken or defective DVD!
When you buy from our Kitty Show Store,
we will warrantee your DVD's for 3 years against any defects.
If your DVD order is damage in shipping, we will replace it.
When you buy through the Kitty Show Store,
we will replace at no cost to you.
We want our customers to be happy.
No one wants an unhappy kitty!
Just call or email us and we will fix the problem.
email for broken movies
Will cats get any exercise from watching the DVD's?
Cookies are for your convenience and your protection.
Most cats will receive more exercise than not watching.
Our studies indicate most cats will have an increase in
their heart rate while watching, which equates to an increase in metoblism
and/or in motor function. Many cats will posture for an attack
which also uses a lot of energy.
Will the DVD's change your cat into a supercat,
no, it won't.
But, the DVD's can give your cat more activity
than just sleeping and being bored!
The more your cat interacts with the DVD program,
the more exercise or activity he or she will receive.
Kitty Show now uses PayPal, is this better?
The Kitty Show store now uses PayPal for our
secure credit card payment processing.
We changed to PayPal for a number of reasons.
PayPal is a world leader in processing credit card payments.
PayPal offers customers with a PayPal account a quick checkout experience.
Customers do not have to have a PayPal account
to pay using a credit or debit card.
To pay without an account
simply use the link on the left portion of the PayPal page.
(just above the credit card images)
We feel PayPal offers a very safe and effecient
format for credit card orders.
They are in a much better position to protect our customers
from hackers and all the "misfits" out on the net.
We care about our customer protection!
Why do the Bugs color appear "different".. ?
Nothing is wrong, they look weird to humans, not to cats.
The Bugs were filmed using the "Serpia" filter, developed by Kitty Show.
This filter removes the colors that cats do not see well on TV
and converts them into colors and hues that cats can see well.
The filter also enhances outlines, particularly on the wings and legs of the bugs
Cats will easily see the bugs with no masking or camouflage effects.
To humans the bugs may appear as if tinted with a blue-violet or purple color.
Kitty Show movies are for cats, not for humans.
We do nothing to make them interesting for humans.
We do all we can to make them interesting to cats.
For more information on cat color vision,
please see the "Cat Vision" section on Kitty Show.com
Why don't your DVD's have changing backgrounds?
Changing backgrounds are for people, not cats.
Cats and Humans "see" things differently as far as entertainment goes.
Humans prefer motion, plots and frequent scene changes.
Humans get bored quickly if the subject never leaves their location.
Cats, on the other hand.. are hunters.
In fact, cats are one of the most efficient and successful hunters on land.
One reason is because they "fixate" on their prey.
Cats do not understand plots, nor do they have scene changes when they hunt.
Cats see something of interest move, and will
plot and study every possible plan of attack. That is what excites a cat.
Changing backgrounds may actually distract cats,
briefly making them loose their "plan".
This can frustrate a cat, just like it would for humans when
we are interrupted
a lot when trying to focus on something important.
Remember.. to your cat, this is real hunt, not a TV show.
What TV format and screen size are the DVD's in ?
DVD's are full standard screen size..
DVD's will fill a standard TV screen.
On wide screen TV's, you can stretch
to fill the screen or leave as is.
It will appear like a
standard format TV movie would.
DVD's are a continuous play format,
meaning they will play until you turn them off.
Continuous play DVD is a real advantage over VHS tapes,
plus DVD's don't wear out like the tapes did.
DVD players are very inexpensive today, cheaper than VHS.
DVD's are in the NTSC format (American standard)
but should play on modern PAL players (used in many other countries).
Most modern PAL DVD players convert NTSC into the PAL format.
This makes Kitty Show available to kitties world wide!
Now that's an example of humans working for the benefit of cats!
What happens if my DVD is defective?
When you buy directly from our Kitty Show store
you automatically receive our Platinum Guarantee:
If your kitty shows no interest, and a few won't,
we don't want you to have to keep something
that does not work for your kitty.
Try it for 2 or 3 weeks, just in case your kitty "needs some time".
Most cats will enjoy, but a few simply will not.
If kitty says no, then return to us within 45 days
and we will immediately refund the amount you paid for the movie(s).
No questions asked!
No forms are required.
Just send them back, using any method you wish.
Sorry.. We can not refund the S&H charges.
Credit Card orders are refunded to the credit card used.
Do all Kitties react the same?
What we usually see happens within 5 broad personality types:
Playful : Often attack bugs/birds from floor, stool or from on top of the TV.
May "tell" you when it is time for a viewing.
Intellectual : Occasionally paws, but more curious in where bugs/birds are going.
Often investigates back, sides and from top of TV.
Classy : Often relaxes and "savors" the moment, may even nap with short
"glimpses". Many will lay with a paw touching the screen.
Hunter : May often posture for attack.. extreme interest. May continue to hunt or search elsewhere in home or from window during and after viewing.
Hyper : May aggressively attack bugs/birds. Many become more relaxed after
viewing and venting their aggressions and/or boredom.
Remember.. Every cat has it's own unique personality.
Very young kittens may not see the TV at first due to not being
able to focus well. As they get a little older, this will change.
How and When should my cat watch the DVD?
Whenever you go anywhere, just put the video/DVD in and let it play.
There is a short "intro" at the beginning so you can adjust the TV volume.
Then... the entertainment for your cat begins.
Most cats respond very quickly, some upon hearing the opening sounds,
but there are a few that will wait until you leave.
Some cats may need 3 or 4
viewings before they catch on.
Cats do prefer a stool so they can sit comfortably
within "pawing distance" from the TV screen.
You can't play it "too much" for your kitty.
Our movies were designed to allow your cat to watch
and interact when he/she wants to.
Many cats will become acclimated to the sounds and may feel
more "secure" when you are away and may enjoy a "deeper" sleep.
Because cats have "short attention" spans,
they will rediscover
the movie many times throughout the day.
Which Cat DVD should I start with?
That is a tough one!
The easiest answer is all of them.
Of course, some may want to start with one.
Each cat has a unique personality.
We usually suggest starting with the BUGS, as most indoor cats have
seen them and "played" with them.
Being we don't like bugs in our homes, so ..
we hire Mr Exterminator
to get rid of them.. thus depriving kitty from his/her favorite of "toys".
Bugs in the TV are a lot better than in the home!
You know your cat and his or her personality better than anyone.
Often, kitty will "change" his/her mind as to which is their favorite.
After all, that is a Cats privilege!